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Do you have a question or need technical assistance or special help? Simply fill out and submit this form. We will respond promptly.

Name(Required)

First name Last name

You are(Required)

E-mail(Required)

Country(Required)

Phone

Company(Required)

Which product categories do you need support with?(Required)

Spa Model(Required)

Issue Category(Required)

EN Module LED Color(Required)

CO Module LED Color(Required)

Please confirm whether you have tried each of the following troubleshooting steps.

Resetting devices(Required)

Re-pairing devices(Required)

Checking network settings(Required)

Updating the app(Required)

Contacting Internet Service Provider(Required)

Trying another LAN port(Required)

Trying another power supply (USB charger)(Required)

Other (Please Specify)

ISP(Required)

Was the service working previously or is it a new installation?(Required)

Cell Phone Model(Required)

OS Version Number(Required)

in.touch 2 App Software Version Number(Required)

Error Messages or Codes(Required)

Serial # (if applicable)(Required)

Message & problem description:(Required)

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Max. file size: 5 GB.

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Thank you for your trust and understanding. We are delighted to be able to keep you informed of our latest news in a responsible manner and in accordance with your preferences.

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