Gecko Alliance is committed to providing timely security updates for our connected spa products.
This page states, for each product lines and generation, when it was introduced, the minimum period during which security updates will be provided, and, where applicable, an end-of-life (EOL) date.
| Product | Security Update Support | Market Introduction | End-of-Life (EOL) |
|---|---|---|---|
| in.touch 3 / 3+ | Security updates provided throughout the support period. | March 2025 | March 2033 — minimum, revised yearly |
| in.touch 2 | Security updates for this generation concluded in 2023. Remote control through the Gecko App remains available until the specified date. | October 2016 | January 2028 — (remote control access) |
| in.touch 1 | Security updates were last provided in July 2017. | July 2012 | January 2026 — Retired |
We review this page at least once a year. Support periods shown as “minimum” may be extended; if a date is ever shortened, we will provide reasonable advance notice.
For questions about this policy, contact us at infodataloi25@geckoal.com