Use our support resources to diagnose and resolve your issues.
If your issue is not resolved, you can submit a support request to our technical team.
Power cord connection (North America)
Pump problems (Aqua-flo)
How to rotate a wet end (Aqua-flo)
What is the difference between the XP2, XP2e, and XP3 pumps?
The XP2 pumps are 2 speed, 48 frame pumps in either 120V or 240V for UL models or 230V for CE models
XP2e pumps are larger, more powerful 56 frame, 240V pumps.
XP3 pumps are similar to XP2e pumps but more powerful still and with 2.5” intake and discharge ideally suited to swim-spas
What is the maximum flow rate of the XP2, XP2e and XP3 pumps?
The maximum flow rate of the XP2 pumps is 200 gallons per minute.
The maximum flow rate of the XP2e pumps is 260 gallons per minute.
The maximum flow rate of the XP3 pump is 325 gallons per minute.
How do I wire my pump cable?
Always refer to the manufacturer’s wiring diagram found on the motor.
What size plumbing does my pump have?
You can find that by measuring the outside diameter of the inlet and outlet of a pump. Please make sure to measure both inlet and outlet. It is possible for them to be two different sizes.
A measurement of approximately 2" 3/8 is for a 1.5" inlet or outlet.
A measurement of approximately 3" is for a 2" inlet or outlet.
A measurement of approximately 3" 5/8 is for a 2.5" inlet or outlet.
What is the voltage of the Aqua-Flo pumps?
The voltage of Aqua-Flo pumps can vary, depending on the model. For North American UL models they can be either 120V or 240V. For CE models they are all 230V. Please refer to the product documentation for specific voltage information.