in.ye

FAQ

• What are the in.ye-3 and in.ye-5 control system?
  • The in.ye-3 and in.ye-5 are electronic control systems designed for use with spas and hot tubs.
• What features do the in.ye-3 and in.ye-5 control system offer?
  • The in.ye-3 and in.ye-5 control system offer a range of features including temperature control, water flow detection, high limit protection, filter cycles, and freeze protection.
• What types of spas are compatible with the in.ye-3 and in.ye-5 control system?
  • The in.ye-3 and in.ye-5 control system are compatible with various types of spas, including in-ground and above-ground models.
• How do I install the in.ye-3 and in.ye-5 control system in my spa?
  • Installation of the in.ye-3 and in.ye-5 control system should be carried out by a licensed electrician or qualified spa technician. The control system comes with an installation manual that provides step-by-step instructions.
• Can I remotely monitor my spa with the in.ye-3 and I in.ye-5 control system?
  • Yes, with the optional in.touch 2 system, you can monitor and control your spa from anywhere using a smartphone or tablet.
• Do the in.ye-3 and in.ye-5 control system a self-diagnostic feature?
  • Yes, the in.ye-3 and in.ye-5 control system have a self-diagnostic feature that can detect and display error codes for quick troubleshooting.
• Can I customize the temperature display on the in.ye-3 and in.ye-5 control system?
  • Yes, the in.ye-3 and in.ye-5 control system offer the option to display temperature in either Fahrenheit or Celsius.
• What does the error code "FLO" mean on my in.ye control system?
  • The FLO error code indicates that there is not enough water flowing through the heater. This can be caused by a clogged filter, closed valve, or a weak pump. 
• What should I do if I see the FLO error code on my in.ye control system?
  • First, check to see if your filter is clogged (run system with filters taken out) or if any valves are closed. If those are not the issues, you may have a weak pump or a blockage in the plumbing. Consult a qualified technician if you're unsure how to proceed. 
• What does the error code "FLC" mean on my in.ye control system?
  • The FLC error code indicates a flow detection error. 
• What should I do if I see the FLC error code on my in.ye control system?
  • Check to ensure that the in.flow sensor is connected to the correct spot on the PCB. If you unsure how to proceed, consult a qualified technician. 
• What does the error code "HL" mean on my in.ye control system?
  • The HL error code indicates that the high limit switch has been tripped due to high water temperature. Do not enter spa water! 
• What should I do if I see the HL error code on my in.ye control system?
  • First, ensure that your water temperature is at or not higher than 119 degrees F (48 degrees C). Check this with a thermometer made for pools or spas. If the issue persists, consult a qualified technician. 
• What is the recommended maximum water temperature for in.ye control system?
  • The recommended maximum water temperature for in.ye packs is 104°F (40°C). 
• What type of voltage does the in.ye control system require?
  • The in.ye control system can run on 120v or 240V power. 
• Can I replace the in.ye control system myself?
  • It is recommended to have a qualified technician perform any repairs or replacements on your in.ye control system.