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Use our support resources to diagnose and resolve your issues.

If your issue is not resolved, you can submit a support request to our technical team.

Title ImageFAQ

  • What is the light system?
    • The is a waterproof RGB LED lighting system designed for hot tubs and swim spas.
  • What are the features of the light system?
      • Multiple lighting modes including static colors, color cycling, and a rainbow effect.
      • Dimming capabilities.
      • Compatible with the in.touch 2 and in.mix 300 control systems.
  • How many LED lights does the have?
    • The light system has up to 120 LEDs.
  • What is the voltage of the light system?
    • The light system operates on 9 volts.
  • How do I install the light system?
      • The light system can be installed in various locations around the hot tub or spa, including the waterline and the footwell.
      • The light system must be installed by a qualified electrician.
      • The light system is connected directly onto compatible V3 Yseries Gecko spa control system or via the version of the in.mix.
  • How do I control the light system?
    • The can be controlled through your spa keypad for basic configurations or for multi zone set ups via the in.touch 2 or in.mix 300 control on color screen keypads.
  • What is the maximum number of zones that can be installed in a hot tub or spa?
    • The maximum number of lights that can be installed is four.
  • Is the light system compatible with all hot tubs and spas?
    • The light system is only compatible with Gecko Y series spa control system. 

Can't find what you need?

If your problem is not resolved, you can send an assistance request to our technical support team.

Call us:
+1 800-784-3256
European tech support toll free hotline: +33 80 50 80 352
UK toll free phone number: +44 800 060 8300