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Use our support resources to diagnose and resolve your issues.

If your issue is not resolved, you can submit a support request to our technical team.

Title ImageImportant videos

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Power cord connection (North America)

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Pump problems (Aqua-flo)

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How to rotate a wet end (Aqua-flo)

Title ImageFAQ

  • What is the difference between the Aqua-Flo Circ-Master CMHP/CMCP and CMXP pumps?
    • The CMXP pump is more powerful than the CMHP/CMCP pumps with a 2” intake and discharge, with a side discharge. 
  • What is the maximum flow rate of the Aqua-Flo CMXP pumps?
    • The maximum flow rate of the CMXP pumps is 50 gallons per minute.
  • What is the voltage of the Aqua-Flo pumps?
    • The voltage of Aqua-Flo pumps can vary, depending on the model. For North American UL models they can be either 120V or 240V. For CE models they are all 230V. Please refer to the product documentation for specific voltage information. 
  • How do I wire my pump cable?
    • Always refer to the manufacturer’s wiring diagram found on the motor.
  • What size plumbing does my pump have?
    • You can find that by measuring the outside diameter of the inlet and outlet of a pump. Please make sure to measure both inlet and outlet. It is possible for them to be two different sizes.
      • A measurement of approximately 2" 3/8 is for a 1.5" inlet or outlet.
      • A measurement of approximately 3" is for a 2" inlet or outlet.
      • A measurement of approximately 3" 5/8 is for a 2.5" inlet or outlet.

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